INGE PRYTZ JOHNSON, District Judge.
Pending before the court are the defendant's motion for judgment as a matter of law or, alternatively, that the judgment be vacated (doc. 79); defendant's motion for remittitur and constitutional reduction of punitive damages award (doc. 80), and the defendant's motion for a new trial (doc. 81), to which the plaintiff filed a memorandum in opposition to defendant's motion for new trial, and a memorandum in opposition to the defendant's motion for judgment as a matter of law and motion for remittitur (docs. 93 and 94), and the defendant thereafter filed a reply (doc. 98). Having considered said motions, responses and reply, the court finds as follows:
Simon v. Shearson Lehman Bros., Inc., 895 F.2d 1304, 1310 (11th Cir.1990). See also Advanced Bodycare Solutions, LLC v. Thione Intern., Inc., 615 F.3d 1352, 1360 (11th Cir.2010).
The defendant's motions are no more than a rehashing of the evidence adduced at trial and heard by the jury. In essence, the defendant does not agree with the findings of the jury, particularly the findings that defendant's actions in investigating plaintiffs complaints were "willful" as that term is used in the Fair Credit Reporting Act; that defendant's method of investigating complaints was not reasonable; and that the jury did not give great weight to certain testimony of defendant's witnesses. The Seventh Amendment prohibits a re-examination of a jury's determination of the facts. Johansen v. Combustion Eng'g, Inc., 170 F.3d 1320, 1330 (11th Cir.1999).
The defendant argues that the plaintiff failed to offer legally sufficient evidence to show a cognizable injury, based on evidence admitted over objection at trial. Defendant also asserts that its witness at trial testified that the evidence in question, specifically the denial of credit, was not from a time period when defendant's actions would have affected plaintiffs credit score. Defendant's motion for judgment as a matter of law (doc. 79) at 9; defendant's motion for remittitur (doc. 80) at 3. The defendant further challenges the verdict by its assertion that the plaintiff failed to offer legally sufficient evidence that the plaintiffs injuries were caused by the defendant. Id., at 16.
The jury found defendant's witness's testimony regarding defendant's actions' impact on the plaintiff and his credit score not to be credible. It is within the province of the jury to pick which evidence to believe. See e.g., St. Luke's Cataract and Laser Institute, P.A. v. Sanderson, 573 F.3d 1186, 1203 (11th Cir.2009); United States v. Chastain, 198 F.3d 1338, 1351 (11th Cir.1999) (explaining that the power to determine the credibility of witnesses is the "exclusive province" of the jury and "the court of appeals may not revisit this question").
The defendant also criticizes the "inference of an actual denial" with regard to the plaintiff not obtaining a mortgage as "pure speculation." Doc. 79, at 10. However, this too, was a question for the jury. The court may not "assume the jury's role of weighing conflicting evidence or inferences, or of assessing the credibility of witnesses." Cornell v. CF Center, LLC, 410 Fed.Appx. 265, 268 (11th Cir.2011) (quoting Ledbetter v. Goodyear Tire & Rubber Co., 421 F.3d 1169, 1177 (11th Cir. 2005)). While defendant may believe the jury came to the wrong conclusion, the evidence does not "so undermine the jury's decision as to warrant a new trial." Id. The defendant continues to maintain that its investigation of plaintiffs complaints were reasonable. However, the question of reasonableness was for the jury, and the jury disagreed with the defendant.
In its motion for judgment as a matter of law, the defendant's criticisms of the jury's verdict focus on a lack of direct proof of various elements on which the plaintiff bore the burden. However, the law does not require direct proof, but rather permits evidence of circumstances from which the fact to be proved is a legitimate inference. See Boutwell v. Federal Mogul Corp., 342 Fed.Appx. 541, 547 (11th Cir. 2009), citing Gulf States Steel, Inc. v. Whisenant, 703 So.2d 899, 907 (Ala.1997) ("[K]nowledge need not be shown by direct proof. It may be made to appear, like any other fact, by showing circumstances from which the fact or actual knowledge is a legitimate inference."); Premdor Corp. v. Jones, 880 So.2d 1148, 1149-55 (Ala.Civ. App.2003).
The same is true for defendant's assertion that plaintiff's evidence of emotional distress was insufficient as a matter of law. Doc. 79 at 12; see also doc. 80. When a jury awards damages for emotional distress, the court must be "particularly deferential to the fact finder's determination of compensatory damage awards for intangible, emotional harms because the harm is so `subjective and evaluating it depends considerably on the demeanor of the witnesses.'" Griffin v. City of Opa-Locka, 261 F.3d 1295, 1315 (11th Cir.2001) (citations omitted).
Defendant argues that because plaintiff showed no actual credit injury, he could not recover for emotional distress. Defendant ignores the fact that the FCRA contains no requirement that the plaintiff prove an out of pocket loss in order to recover actual damages. See Guimond, 45 F.3d at 1333 ("no case has held that denial of credit is a prerequisite to recovery under the FCRA"); Boris v. Choicepoint Services, Inc., 249 F.Supp.2d 851, 859 (W.D.Ky.2003) (citations omitted) ("It is well settled that actual damages under the FCRA are not limited to pecuniary out of pocket losses but may include non-pecuniary damages for humiliation, mental distress, and injury to one's reputation and creditworthiness").
The Eleventh Circuit has never precisely delineated the factors that a court should consider in determining whether the plaintiffs evidence of emotional distress is sufficient to support the jury's award of compensatory damages for emotional distress, particularly where, as here, the plaintiff's damages evidence consists chiefly of his own testimony. However, other district courts in this Circuit have clearly held that damages for mental distress are recoverable under the FCRA even if the plaintiff has suffered no out of pocket expenses; Moore v. Equifax Information
For the reasons set forth above, the court declines to ignore the findings of the jury. The motion for judgment as a matter of law (doc. 79) is therefore
As with its motion for judgment as a matter of law, in its motion for remittitur (doc. 80), the defendant asserts both that the actual damages and the punitive damages awarded by the jury are excessive, based on defendant's view of the evidence presented at trial. The standard set forth for reviewing jury awards is whether the award "shocks the conscience of the court." See e.g., Simon v. Shearson Lehman Bros., Inc., 895 F.2d 1304, 1310 (11th Cir.1990); Jackson v. Magnolia Brokerage Co., 742 F.2d 1305, 1307 (11th Cir.1984). Only then, when the jury's verdict falls outside the realm of reason, is the judge is justified in acting. "[T]he district judge should not substitute his own credibility choices and inferences for the reasonable credibility choices and inferences made by the jury." Redd v. City of Phenix City, Ala., 934 F.2d 1211, 1215 (11th Cir.1991) (citing Rosenfield v. Wellington Leisure Products, Inc., 827 F.2d 1493, 1498 (11th Cir.1987) (citing Williams v. City of Valdosta, 689 F.2d 964, 973-74 n. 7 (11th Cir.1982))). When there is some support for a jury's verdict, it is irrelevant what the district judge would have concluded. Redd, 934 F.2d at 1215. Given the evidence heard at trial, the court cannot find that the jury's award is beyond the "realm of reason." Id., at 1215 n. 3.
The jury disagreed with the defendant as to the reasonableness of its procedures. That decision was within the province of the jury. The defendant's argument now that these same procedures are reasonable does not provide a basis for this court to change the verdict of the jury. Specifically the defendant argues that the actual damage award of $100,000.00 is excessive based on the evidence at trial, and that this court should reduce this amount, as determined by the jury, to the amount of "no more than $25,000, which is still generous...." Doc. 80 at 2, 9. This ignores the evidence by the plaintiff that he attempted numerous times across numerous years to have the defendant correct its records. It also ignores evidence of plaintiff's testimony regarding
The defendant next argues that the punitive damages award of $623,180.00 is "grossly excessive" under the circumstances of this case. Doc. 80 at 10. As the court noted above, the jury found the defendant's behavior to willful, and assessed damages accordingly.
Exxon Shipping Co., 554 U.S. at 494, 128 S.Ct. at 2622.
The plaintiff provides ample evidence that many FCRA cases have produced either similar or higher punitive awards. Plaintiff's response (doc. 93) at 9. Both the plaintiff and the defendant cite to BMW of North America v. Gore, 517 U.S. 559, 116 S.Ct. 1589,
The Supreme Court has held that due process forbids the imposition of grossly excessive or arbitrary awards of punitive damages. See e.g., Goldsmith v. Bagby Elevator Co. Inc., 513 F.3d 1261, 1283 (11th Cir.2008) (citation omitted). The constitutional question ultimately hinges on whether a defendant "had adequate notice that its conduct might subject it to this punitive damage award." Myers, 592 F.3d at 1218; citing Action Marine, Inc. v. Cont'l Carbon, Inc., 481 F.3d 1302, 1318 (11th Cir.2007).
The first consideration is the degree of reprehensibility, and it is "the most important indicium." State Farm Mut. Auto. Insurance. Co. v. Campbell, 538 U.S. 408, 419, 123 S.Ct. 1513, 155 L.Ed.2d 585 (2003); see also Goldsmith, 513 F.3d at 1283; Action Marine, 481 F.3d at 1318. To determine the reprehensibility of a defendant's conduct, a court must consider several issues: (1) whether the harm caused was physical as opposed to economic; (2) whether the tortious conduct evinced an indifference to or a reckless disregard of the health or safety of others; (3) whether the target of the conduct was financially vulnerable; (4) whether the conduct involved repeated actions or was an isolated incident; and (5) whether the harm was the result of intentional malice, trickery, or deceit, or mere accident. Goldsmith, 513 F.3d at 1283; citing EEOC v. W & O, Inc., 213 F.3d 600, 614-615 (11th Cir.2000).
In the facts before this court, the degree of reprehensibility is great, as defendant has stood by its faulty system for years, insisting its procedures are reasonable, in the face of obvious evidence otherwise. Defendant asserts its conduct must not be reprehensible under the Gore and its progeny standards, because there was no physical injury. Doc. 80, at 11. The plaintiff responds that violations of the FCRA are economic in nature, but Congress still saw fit to permit punitive damages for such claims. Doc. 93, at 11. Hence, the absence of physical harm does not weigh strongly against punitive damages in such cases. Saunders v. Branch Banking and Trust Co. of VA., 526 F.3d 142, 152-153 (4th Cir.2008); see also Goldsmith, 513 F.3d at 1283 (where physical injury was absent, the Eleventh Circuit considered economic, emotional and psychological harm).
Under the defendant's system, when a consumer disputes a debt, 95% of such disputes are checked by a computer merely making sure the disputed debt is the same as the information defendant has in its system already. Upon such review, defendant then asserts the debt is valid each and every time. As plaintiff points out, defendant receives about 8,000 disputes per week and for 95% of those disputes, defendant checks its own records as a means of validating the debt, although the debts are all purchased, at discount, from various creditors who have been unable to collect on them. The jury determined defendant's conduct to be reprehensible. This court will not set that finding
The second Gore guidepost is the ratio of punitive damages to actual harm inflicted on the plaintiff. The "proper inquiry is whether there is a reasonable relationship between the punitive damages award and the harm likely to result from the defendant's conduct as well as the harm that actually has occurred." Gore, 517 U.S. at 581, 116 S.Ct. 1589 (emphasis in original) (citing TXO Prod. Corp. v. Alliance Resources Corp., 509 U.S. 443, 460, 113 S.Ct. 2711, 125 L.Ed.2d 366 (1993)) (quotation marks omitted). On this issue, "comparison between the compensatory award and the punitive award is significant." Gore, 517 U.S. at 581, 116 S.Ct. 1589, 113 S.Ct. 2711 (citations omitted). In particular, the ratio of punitive to compensatory damages is instructive. See State Farm, 538 U.S. at 425, 123 S.Ct. 1513. Nevertheless, the Supreme Court has "consistently rejected the notion that the constitutional line is marked by a simple mathematical formula, even one that compares actual and potential damages to the punitive award." Gore, 517 U.S. at 582, 116 S.Ct. 1589 (citing TXO, 509 U.S. at 458, 113 S.Ct. 2711); see also State Farm, 538 U.S. at 425, 123 S.Ct. 1513; Goldsmith, 513 F.3d at 1283.
In this case, the jury awarded punitive damages of $623,180.00 and compensatory damages of $100,000.00. Since this yields a ratio of punitive to compensatory damages of approximately 6.23:1, the court finds this ratio does not suggest an excessive award. It is in "the single digits." Single-digit multipliers are "more likely to comport with due process, while still achieving the State's goals of deterrence and retribution, than awards with [higher] ratios [of punitive to compensatory damages]...." Goldsmith, 513 F.3d at 1283, citing State Farm, 538 U.S. at 425, 123 S.Ct. at 1524. The Eleventh Circuit has approved numerous punitive awards where the ratio was similar or higher. See e.g., Johansen, 170 F.3d at 1327, 1339 (ratio of 100:1); Goldsmith, 513 F.3d at 1283, 1285 (ratio of 9.2:1); W & O, 213 F.3d at 616-17 (ratio of 8.3:1); Action Marine, Inc. v. Cont'l Carbon, Inc., 481 F.3d 1302, 1321, 1323 (11th Cir.2007) (ratio of 5.5:1). Furthermore, the one occasion where the Eleventh Circuit struck down a punitive award for constitutional excess, it reduced an award with a ratio of 8,692:1 to an award with a ratio of 2,173:1. See Kemp v. Am. Tel. & Tel. Co., 393 F.3d 1354, 1357 & 1365 (11th Cir.2004) (reducing the punitive award from $1,000,000 to $250,000 when compensatory damages amounted to $115.05, noting "a single digit multiplier would not have effectively deterred At & T from future misconduct).
The third guidepost is the disparity between the punitive damages award and the "civil penalties authorized or imposed in comparable cases." BMW of North America, Inc. v. Gore, 517 U.S. at 575, 116 S.Ct. 1589. Although listing this as a factor, the Gore court then stated:
Gore, 517 U.S. at 582-583, 116 S.Ct. at 1602-1603.
The defendant argues that the "civil penalty would be only $17,500" (figured as five violations times $3,500.00 per violation) although to reach this amount the defendant examined the civil penalties authorized for suits by the Federal Trade Commission. Even assuming this is an appropriate measure, the court must also consider "whether the punitive damages achieved their ultimate objectives of deterrence and punishment, without being unreasonable or disproportionate." Southern Union Co. v. Irvin, 563 F.3d 788, 791 (9th Cir.2009).
Weighing the third Gore factor against the purpose of punitive damages, the Third, Fourth, and Sixth Circuits have held that this factor is not particularly useful to the due process analysis in a FCRA case. See Cortez v. Trans Union, LLC, 617 F.3d 688, 724 (3rd Cir.2010) (explaining that "there is no `truly comparable' civil penalty to a FCRA punitive damages award"); Saunders v. Branch Banking & Tr. Co. of VA, 526 F.3d 142, 152 (4th Cir.2008) (concluding that Congress specifically chose not to limit punitive damages and finding $700,000.00 in punitive damages to be reasonable); Bach v. First Union Nat'l Bank, 486 F.3d 150, 154 n. 1 (6th Cir.2007) (noting that FCRA does not limit compensatory damage awards in suits brought by private citizens). See also Dixon-Rollins v. Experian Information Solutions, Inc. 2010 WL 3749454, *11 (E.D.Pa.) (E.D.Pa.,2010) (because statutory limit does not apply to actions brought by private citizens, the third guidepost is not particularly helpful in assessing the constitutionality of punitive damages awards under the FCRA.). The court therefore finds the third factor to be of limited usefulness.
Under the FCRA, the jury could award statutory damages even if it found no actual damages, or actual damages if the same were found to exist, and the jury was so charged. The threat of punitive damages under § 1681n of the FCRA is the primary factor deterring erroneous reporting by the credit reporting industry. See Yohay v. City of Alexandria Employees Credit Union, 827 F.2d 967, 972 (4th Cir.1987). Any reduction by this Court of an award that was decided by a jury who were fully instructed regarding all relevant aspects and the economic ability (substantial net worth) of the offending defendant to withstand such an award while forcing it to acknowledge the award's legitimate punitive and deterrent purpose, would be purely arbitrary. The jury's damages award in this case enters no such zone of arbitrariness as it reasonably punishes defendant for particularly egregious "conduct that harmed the plaintiff, not for being an unsavory individual or business." State Farm, 538 U.S. at 423, 123 S.Ct. 1513.
The defendant next seeks to have this court reduce the amount of the judgment by amounts plaintiff received from other violators of the FCRA. However each of the sums recouped by plaintiff by
In consideration of the foregoing, the defendant's motion for remittitur and constitutional reduction of punitive damages award (doc. 80) is
Midland further seeks to have this court grant a new trial or alter, amend or vacate its judgment under Rule 59, Fed.R.Civ. Pro. The defendant asserts the court erred in evidentiary rulings and erred in instructing the jury, and also adopts all its arguments set forth in the Motion for Judgment as a Matter of Law, supra. The court may only grant a motion for new trial when "the verdict is against the clear weight of the evidence ... or will result in a miscarriage of justice, even though there may be substantial evidence which would prevent the direction of a verdict." Hewitt v. B.F. Goodrich Co., 732 F.2d 1554, 1556 (11th Cir.1984) (internal quotations omitted).
Concerning the court's evidentiary rulings, the defendant must establish not only that they erroneous, but also that they "resulted in a substantial prejudicial effect." Molinos Valle Del Cibao, C. por A. v. Lama, 633 F.3d 1330, 1352 (11th Cir. 2011) (quoting Piamba Cortes v. Am. Airlines, Inc., 177 F.3d 1272, 1305-06 (11th Cir.1999) (citations omitted)). The defendant cannot meet this burden.
The defendant again challenges the court's admission of a letter plaintiff received from American Express denying him credit. The court heard defendant's objections to this letter before trial, and again during trial, and found the letter to be admissible.
Even if such admission was erroneous (which it was not), the plaintiff produced other evidence of credit denials at trial, such as rejections for a mortgage and
Prior to this action being filed, defendant sued plaintiff in small claims court in an attempt to collect on the account it had purchased. The court admitted this evidence over defendant's objection. As the plaintiff argues, at the time defendant purchased the "debt" the statute of limitations on collecting it had expired. Thus, plaintiff theorizes, defendant placed the debt on plaintiff's credit report to attempt to force the plaintiff to pay a debt it otherwise could not collect. The jury was entitled to hear this evidence, and determine for itself whether defendant's actions were taken with such intent. Additionally, the evidence was relevant to plaintiff's testimony regarding the emotional distress of learning he had been sued for a debt he knew he did not owe. Lastly, the evidence was relevant to the entire time line of plaintiff's relationship with defendant.
Defendant objects to the court's admitting portions of the SEC 10-K filed by defendant's parent company. Doc. 81, at 7. This document was referred to by plaintiff's counsel during opening and closing statements, but no witnesses testified about it. However, this is a publically filed document, referred to during argument without objection. The court also instructed the jury repeatedly that what the attorneys said is not evidence.
The defendant also objects to the court admitting an organizational chart of defendant's parent company as an exhibit. Doc. 81 at 9. Although again claimed by defendant as irrelevant, the defendant is but one of several "Midland" entities and the evidence concerning their relationship was greatly clarified for the jury by use of this demonstrative aid. Again, defendant asserts that it was not directly relevant to any issue in the case. As just noted by the court, not every piece of evidence admitted has to be directly relevant to the specific claims of the plaintiff. Evidence to help the jury understand how the parties before them got to court and why they are there is certainly relevant. The court finds no error.
The defendant complains the court erred in sustaining plaintiff's objection to a question that was based solely on speculation of what would have happened if certain events had occurred, even though it was not related to what actually happened in this case. See doc. 81, at 10. Speculative testimony is generally not admissible because it is not based on the witness's perception. See Washington v. Dep't of Transp., 8 F.3d 296, 300 (5th Cir.1993); Asplundh Mfg. Div. v. Benton Harbor Eng'g, 57 F.3d 1190, 1202 n. 16 (3rd Cir.1995) (the ability to answer hypothetical questions is "[t]he essential difference" between expert and lay witnesses) (citations omitted). A witness's opinion about an event that did not occur is mere speculation. Thus, the court found the testimony in question to be irrelevant.
Defendant asserts it is entitled to a new trial because the court failed to instruct the jury on the plaintiffs duty, to mitigate damages. Doc. 81 at 11. Defendant blames plaintiff for not obtaining a particular document from his bank
The defendant asserts that the court misdefined the term "investigation" in its jury instruction. Doc. 81 at 13. According to defendant, the court's definition of this term "provided the jury a definition of a term deliberately undefined in the statute but also defined the term in a way that skewed the case in plaintiffs favor." Id., at 13-14. The defendant further asserts that "there was absolutely no testimony or other evidence offered to support instructing the jury in this manner, particularly in the specific context of a duty under the FCRA to investigate credit disputes." Id., at 14.
The court took the definition from Johnson v. MBNA America Bank, NA, 357 F.3d 426
Id., at 430-431 (emphasis in original).
The court knows of no rule requiring evidence or testimony before a term used in a jury charge may be defined for a jury, in spite of the defendant's argument otherwise.
The court has all ready considered this argument in the context of the defendant's motion for judgment as a matter of law. Having already found that the jury verdict was not against the weight of the evidence, let alone the "great weight" of the evidence, the court declines to consider this argument yet again.
For the reasons set forth herein, the defendant's motion for a new trial (doc. 81) is
15 U.S.C. § 1681n (emphasis added). See also TRW Inc. v. Andrews 534 U.S. 19, 23, 122 S.Ct. 441, 444-445, 151 L.Ed.2d 339 (2001) ("The Act creates a private right of action allowing injured consumers to recover `any actual damages' caused by negligent violations and both actual and punitive damages for willful noncompliance. See 15 U.S.C. §§ 1681n, 1681o (1994 ed.).").